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Pinnacle (now HelpUCover) Insurance Opinions please?
 
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regdorp  Offline
early riser
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621 LabPounds
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PostPosted: Tue Apr 14, 2009 1:03 pm    Post subject:  Pinnacle (now HelpUCover) Insurance Opinions please? Reply with quote Scroll Down to Next postGo to last Post of PageTweet This Post
Working towards getting my pup in June, I'm going through the insurance quotes now so I'm not in a mad rush come the time.

Helpucover (formerly pinnacle) have come up with a good quote, but I'm interested to hear people's exepreicnes and opinions of the company, good and bad?

Thanks,
David
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-jan- Subscriber 28/03/2012 Offline
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PostPosted: Tue Apr 14, 2009 2:18 pm    Post subject:  pinnacle Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post
i would avoid them.

i had a simple poisoning (pup ate contraceptive pills) Embarassed Embarassed Embarassed she needed a drug to induce vomitting and the relatively young/inexperienced vet wanted to check with the poisons laboratory that no ill effects from this. pinnacle call this phone call an admin charge and would not pay it. upshot was, bill 121.21, excess £80, they paid 1.21 and i paid admin fee. not v happy but they will not budge.
pm me if you need more info but would not recommend.

jan and ruby xx

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regdorp  Offline
early riser
early riser
Joined: Feb 04, 2008
Posts: 44
Posts Left: 0
621 LabPounds
No.of Labs: 1
Lab Names: Saffie

Gender: None specified

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PostPosted: Tue Apr 14, 2009 3:46 pm    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postTweet This Post
Thanks Jan for your experience and thoughts... not great, but I guess most of these companies will weasel out of paying if they can.

Anyone else had experience of any large or ongoing claims with them? It's really the ongoing claims over years that worry me the most.

I've heard good things about PetPlan but that is reflected in their price.

Cheers, David
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