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automated paypal subs renewal - how to stop
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Basil Subscriber 08/10/2012 Offline
and Nellie Belly too
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PostPosted: Thu Sep 01, 2011 8:27 am    Post subject:  automated paypal subs renewal - how to stop Reply with quote Scroll Down to Next postGo to last Post of PageTweet This Post

I notice it says if your subs were paid after aug 2010 via paypal then they will aitomatically be debited annually via paypal.

I'm a bit of a control freak and not happy with a direct debit - anyone know how to stop this please?

I've found last years payment record in paypal and there is no mention of it being naything other than a one off payment Confused


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Loubie Subscriber 31/05/2012 Offline
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PostPosted: Thu Sep 01, 2011 8:32 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

I'd also be interested to hear the answer to this, I'm not a fan of automatic renewals!
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_Mary_ Subscriber 02/06/2012 Offline
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PostPosted: Thu Sep 01, 2011 8:42 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

I will bring this up in the Staff area, didn`t know anything about it personally.

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_Jules_ Subscriber 25/06/2012 Offline
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PostPosted: Thu Sep 01, 2011 8:51 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

Ooo I'm glad you asked this, as I got well and truely confused this year (not that it takes much Wink ).

I got an email, saying my renewal was due in a week, about 2 months before it was. I ignored this, then I got cut off and then reinstated, all long before my renewal date (25th June) and I presumed a payment was taken by Paypal, but I was never sent an email invoice from them Confused . So I don't know if I paid once, twice or even if I paid at all Confused .

I don't like automated renewals for anything, so I'd like this removed from my account too.


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Rio Subscriber 16/08/2012 Offline
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PostPosted: Thu Sep 01, 2011 8:55 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

You cancel it in Paypal - that's the only way to do it.
Cant remember the sequence of how to do it now - just flick thru the tabs and it will show it and hit the cancel button x


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AlfiesMum  Offline
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PostPosted: Thu Sep 01, 2011 9:03 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

i didn't know this either Confused hope someone can let us know how to stop it

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Txx Subscriber 25/08/2012 Offline
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PostPosted: Thu Sep 01, 2011 9:07 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

I've deleted my renewal email but I think it said at the bottom of it how to stop it if you wanted to. Sorry thats not a great help if you dont still have the email.

xxx


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_Jules_ Subscriber 25/06/2012 Offline
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PostPosted: Thu Sep 01, 2011 9:08 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

Rio wrote:
You cancel it in Paypal - that's the only way to do it.


Thanks. Done it Very Happy .

I went to my past Payments Sent, found "David Burley", clicked on it and cancelled my subscription. I hope that was right, but that was the only way I could see to do it.

I had paid on the 25th June this year too (so long after I had been cut off and reinstated Confused ) but I have no idea why I had no notification of this payment. I'll be wary of using this system through Paypal again, for anything.


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Rio Subscriber 16/08/2012 Offline
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PostPosted: Thu Sep 01, 2011 9:12 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

Ok - Go in to Paypal .... click History Tab .... then Basic search .....

Then on the screen you should be able to find a live subscription to LF - you just cancel it from there.


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Rio Subscriber 16/08/2012 Offline
Dog Tired
lead trained
Joined: May 05, 2010
Posts: 1653
7824 LabPounds
No.of Labs: 3
Lab Names: Bentley, Morgan & Cookie
Location: East Sussex
Gender: Female

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PostPosted: Thu Sep 01, 2011 9:18 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

well done Jules Smile

Its really hard to explain things on here lol. x


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