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6 week free insurance how to cancel?
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labradorgirl Subscriber 23/05/2013 Offline
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PostPosted: Mon Jun 22, 2009 11:09 pm    Post subject:  6 week free insurance how to cancel? Reply with quote Scroll Down to Next postGo to last Post of PageTweet This Post

I have the 6 weeks free insurance which comes to an end 2nd week in July, i will not be keeping it on,i will be going with more than.

1.... who is with more than and is it a good policy?

2.... do i cancel my free insurance over the phone or is it best to do it in writing as well?

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sue51 Subscriber 23/07/2012 Offline
Mum to the crazy gang
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135498 LabPounds
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Lab Names: Hally, Clover, Moz, Bronte, Dream & Dylan
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PostPosted: Tue Jun 23, 2009 12:16 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

Unless you provided payment details at the time of activating the insurance (I never do) - then they can't continue it by default. They generally write to you and then call you once or twice to try and get you to continue.

I'm with More Than, very reasonably priced cover, although, touch wood, never claimed from them - but I think a few other members have.

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Eshiels Subscriber 11/11/2012 Offline
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PostPosted: Tue Jun 23, 2009 6:29 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

I have too many dogs to insure, so I put a some away each month in to a savings account to cover future bills.

In the past I have used more than, and found them very good.

Like Sue said they will pester you for a while, but they give up eventually.

Ian

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sue51 Subscriber 23/07/2012 Offline
Mum to the crazy gang
Pack Leader
Joined: May 29, 2005
Posts: 14755
135498 LabPounds
No.of Labs: 5+
Lab Names: Hally, Clover, Moz, Bronte, Dream & Dylan
Location: South West Wales
Gender: None specified

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PostPosted: Tue Jun 23, 2009 6:36 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

Eshiels wrote:
I have too many dogs to insure, so I put a some away each month in to a savings account to cover future bills.


We weighed up doing this - my insurance premiums for 6 comes to around £75 a month - but TBH - a single claim could take me well past what we could save in a year, we could potentially have to put 10 times that into a savings account to meet any substantial claim - so we opted for staying with insurance, plus, god forbid you ever need it, you then also have the third party liability.

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bld Subscriber 23/04/2013 Offline
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PostPosted: Tue Jun 23, 2009 7:04 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

I was given a free insurance form when we picked Gillie up and to register for it you do have to give your bank details. Because of this I didn't take it out and insured him with More Than. I'd put it in writing that you don't want to continue past the six weeks and send it recorded delivery.
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sue51 Subscriber 23/07/2012 Offline
Mum to the crazy gang
Pack Leader
Joined: May 29, 2005
Posts: 14755
135498 LabPounds
No.of Labs: 5+
Lab Names: Hally, Clover, Moz, Bronte, Dream & Dylan
Location: South West Wales
Gender: None specified

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PostPosted: Tue Jun 23, 2009 7:23 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

bld wrote:
I was given a free insurance form when we picked Gillie up and to register for it you do have to give your bank details. Because of this I didn't take it out and insured him with More Than.


Ah - but you don't - if you activate the insurance online, just press cancel when you get to the bank account details section Wink and it activates anyway Very Happy

It is worth activating the 6 weeks free insurance, because cover with companies such as More Than often has numerous exclusions for the first 14 days, whereas KC cover is instant.

I wonder how many other people have been caught out by the bank details screen? I always advise my puppy buyers just to cancel the screen Shocked

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Basil Subscriber 08/10/2012 Offline
and Nellie Belly too
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PostPosted: Tue Jun 23, 2009 7:23 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

I haven't taken the 'free' insurance out this time as last time i was mighty annoyed with the kennel club.

As said above, when you do it through the KC website it asks for you bank details, should you wish to continue.
You are sent the 6 week policy that mention nowhere about cancellation or it rolling over onto the proper policy.

Just to be safe I called to cancel and was told that it would have automatically rolled onto a new policy, what's more my telephone call was not enough they wanted it in writing. I told them it was a disgrace and misleading.
This was last year so it may have changed.

If they have your bank details call and email them to save yourself further hassle.


____________
Sarah, Basil and Nellie x
Image 278
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sue51 Subscriber 23/07/2012 Offline
Mum to the crazy gang
Pack Leader
Joined: May 29, 2005
Posts: 14755
135498 LabPounds
No.of Labs: 5+
Lab Names: Hally, Clover, Moz, Bronte, Dream & Dylan
Location: South West Wales
Gender: None specified

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PostPosted: Tue Jun 23, 2009 7:37 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

Basil wrote:
As said above, when you do it through the KC website it asks for you bank details, should you wish to continue.


Yes it does - BUT as per my post above, cancel the bank account screen, and the policy activates anyway - maybe this needs a sticky for all new owners - because people are clearly being caught out. Twisted Evil

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Basil Subscriber 08/10/2012 Offline
and Nellie Belly too
Pack Leader
Joined: Aug 11, 2006
Posts: 13164
116722 LabPounds
No.of Labs: 2
Lab Names: Basil and Nellie

Gender: None specified

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PostPosted: Tue Jun 23, 2009 7:41 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

Oh does it, thanks Sue Smile

____________
Sarah, Basil and Nellie x
Image 278
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labradorgirl Subscriber 23/05/2013 Offline
house trained
house trained
Joined: May 06, 2009
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2943 LabPounds
No.of Labs: 1
Lab Names: Harvey
Location: newcastle under lyme, staffordshire
Gender: None specified

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PostPosted: Tue Jun 23, 2009 11:30 am    Post subject:   Reply with quote Go to Top of PageScroll Up to Previous postScroll Down to Next postGo to last Post of PageTweet This Post

I guess i must have been caught out because yes i did leave my bank details, i think i will phone and cancel also send it in writing, and recorded.
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