Originally Posted by poguemahone
Hi thanks for responding,
Yes we are with Vets4Pets, every time we've been we see a different vet and they always seem knackered/not bothered. Also its very expensive and I don't think they know what they're doing. Most recently our dog had an x-ray and we stressed that last time he was put under there he was really ill for the next few days, unfortunately it was exactly the same again! Now when we took our dog to the specialist in Nottingham and he was put under he was almost fine the same day which leads me to believe they either use some really crappy anesthetic or just don't know what they're doing.
In addition to this I'm disgusted that they added on an extra "admin" charge for the x-ray to cover all their "hard work" to claim back on the insurance. It was over £500 for the x-ray and they said they were going to take multiple x-rays of his elbows from different angles when they actually only took two which were really bad quality.
The whole thing has left me very bitter, they might be good for very minor issues but I honestly don't trust them with anything more serious.
Are you able to recommend any of the vets you use? I'm really hoping someone else from the area sees this and is able to give a good recommendation.
Oh dear, it sounds like you have had a bad experience but I do think you should take up any issues with the vet who did the recent x'rays and treated your boy, if you do not then get a satisfactory response you need to take it up with the practise.
I think its likely many of us feel that at some time we have not been happy with the treatment our poorly dogs have had with our vets but I also think like humans the dogs can react very differently to certain treatments and it should be recorded for any future treatments.
I have on occasion taken advise and a 2nd opinion from another vet if I have felt uncertain about a treatment thats been suggested by my vet,[ this may not be ethical] at least I know whether to go ahead if it is something serious and I feel unsure.
You state in the thread you were not happy with the previous experience you had and went ahead anyway, then you say he was fine with another vet so I guess you had pre-warned them about effects of certain anesthetics so they were ready and able to avoid similar upsets for your boy.
Honestly many of us have seen bad side effects from the anesthetics used when our dogs have had treatment, and if its been extra worrying its been noted with the vet so it would not happen again, if they have not taken notice about your concerns then you have a case for them to answer too.
I think in future you should ask for an estimate of expected costs and details of what they are planning to do, this will atleast eliminate any misunderstanding between you and your vet.
Just my opinion of your situation.